Alora Weddings (“we”, “our”, or “us”) operates aloraweddings.com. This Privacy Policy explains how we collect, use, and protect your personal information when you use our platform.
1. Information We Collect
We collect information you provide directly to us, including:
- Account information (name, email address, profile photo) when you sign in with Google
- Venue and professional listing information you submit
- Messages you send through our platform
- Wishlists, saved venues, and saved professionals
- Booking and inquiry information
We also automatically collect:
- Usage data (pages visited, features used, time spent)
- Device and browser information
- IP address and general location
2. How We Use Your Information
- To provide, maintain, and improve our platform
- To facilitate communication between couples and venue/vendor owners
- To send transactional emails (booking confirmations, messages, inquiries)
- To send optional marketing communications (only with your consent)
- To detect and prevent fraud or abuse
- To comply with legal obligations
3. Sharing Your Information
We do not sell your personal information. We may share information with:
- Venue and vendor owners — when you submit an inquiry or booking, your name, email, and message are shared with them
- Service providers — including Supabase (database), Vercel (hosting), Stripe (payments), and Google (authentication)
- Legal authorities — if required by law or to protect our rights
4. Data Storage & Security
Your data is stored securely using Supabase, hosted on AWS infrastructure in Canada where possible. We use industry-standard encryption in transit (HTTPS) and at rest. Payments are processed by Stripe and we never store your full card details.
5. Cookies
We use essential cookies to keep you signed in and to maintain your session. We do not use third-party advertising cookies. You can disable cookies in your browser settings, but this may affect your ability to use the platform.
6. Your Rights
You have the right to:
- Access the personal data we hold about you
- Correct inaccurate data
- Request deletion of your account and data
- Withdraw consent for marketing communications at any time
- Data portability (export your data)
To exercise any of these rights, contact us at hello@aloraweddings.com.
7. Children's Privacy
Alora Weddings is not intended for users under the age of 18. We do not knowingly collect personal information from minors. If you believe we have collected information from a minor, please contact us immediately.
8. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes by email or by posting a notice on our platform. Continued use of Alora Weddings after changes constitutes acceptance of the updated policy.
9. Contact Us
If you have questions about this Privacy Policy, please contact us at:
hello@aloraweddings.com
Alora Weddings